FOR IMMEDIATE RELEASE

XILINX WINS TOP TEN BEST WEB SUPPORT SITE SECOND YEAR IN A ROW

Xilinx Earns Top Ratings in All Major Categories in
Association of Support Professionals Survey

SAN JOSE, Calif., July 21, 2004 - Xilinx, Inc. (NASDAQ: XLNX), the world's leading programmable logic supplier, today announced the company's technical support website, MySupport.xilinx.com, has won the "Ten Best Web Support Sites of 2004" award by the Association of Support Professionals (ASP) for the second year running. The competition showcases excellence in online service and support. Web sites were evaluated in terms of design, knowledge base implementation and interactive features, to name a few. The Open Division winners, featuring MySupport.xilinx.com, also include other websites from Apple and Hewlett-Packard.

"The companies that won this year's competition are clearly on the leading edge of Web support. Each demonstrates a solid understanding of the needs of their customers and a commitment to implementing best practices across a wide range of support-related disciplines," said Jeffrey Tarter, executive director, ASP. "It is very exciting to watch Xilinx continuously innovate ways to deliver a quality support experience online. Xilinx definitely has one of the best all-around sites."

According to Robert Sturm, senior manager Services Marketing and Web Systems at Xilinx, "MySupport.xilinx.com has helped hundreds of thousands of customers resolve design issues. By providing our customers with the tools and resources to enable self-supportability, we have enabled our technical support team to focus on more sophisticated design questions and troubleshooting methods. MySupport.xilinx.com allows us to service a large and rapidly growing customer base that is constantly pushing the boundaries of digital design. This is key to the Xilinx commitment to innovate and collaborate with designers to provide maximum customer value. The ASP 'Ten Best Web Support Sites' award validates we are on the right track and serves as a testament to the hard work and dedication of our application developers, designers, editors and content authors."

To select the "Ten Best Web Support Sites of 2004" winners, a panel of judges with expertise in Web support design and implementation evaluated companies on 25 individual performance criteria. Sites were judged on overall usability, design, navigation, and knowledge base, as well as search implementation, interactive features, personalization and major site development. Xilinx consistently scored highly in each of the individual performance criteria. (EDITOR NOTE: ASP does not disclose relative standings in the "Ten Best Web Support Site" award, electing to list the winners alphabetically.)

MySupport.xilinx.com Allows Customers to Personalize Web Support Experiences
MySupport.xilinx.com is home to more than 4,000 Answer Records, or responses to common customer questions. The site provides engineers with content-rich, personalized 24/7 technical support for designing with the industry-leading programmable logic devices and solutions from Xilinx. Nearly 250,000 unique visitors find information on MySupport.xilinx.com each month. MySupport.xilinx.com is credited for saving customers substantial time to knowledge and reducing risk and development costs far beyond competing offerings.

For instance, users may ask and answer questions in the discussion forum and utilize the Problem Solvers and Answer Browser areas on MySupport.xilinx.com to quickly find answers. In addition, customers can customize their experiences, tailoring MySupport.xilinx.com to suit their needs and interests. Users can decide to view the page in one of three different languages and choose to receive update e-mail alerts regarding products they use. Added Sturm, "E-mail alerts allow customers to stay on top of the very latest product updates or process changes. Customers are setting up personal accounts to ensure they receive relevant notifications based on the products they are using."

About the Association of Support Professionals
The Association of Support Professionals is an international membership organization for customer support managers and professionals. In addition to its annual "Ten Best" awards, ASP publishes research reports on a wide range of support topics, including support compensation and fee-based support, and provides its members with discounts and career development services. For more information, visit www.asponline.com.

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